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Customer Reviews

Nationwide reviews of Top Rail Fence, sourced from Google

Google
4.5 (35 reviews)

I absolutely loved working with Top Rail Fence Columbia SC!! Diane, especially was incredible. She was so easy to work with and listened to exactly what I wanted and delivered. The fence looks incredible. I’m very happy! Definitely recommend!!!

I recently had them out to repair the double door main gate on my vinyl fence. They did an excellent job. I highly recommend them.

Top Rail fencing did a phenomenal job with our fence. We are very satisfied. They are professional and courteous and took their time to make sure we were 100% satisfied with the outcome. The crew arrived on time everyday ,they cleaned up their mess along the way and made our fencing project so easy from start to finish! I highly recommend them!

Top Rail was a delight to work with. Job was done quick and very professionally done. Diane was really great to work with and very responsive. Highly recommend if you need any fencing done.

Diane and her team were absolutely wonderful to work with! There was transparent communication from the start and when they left, there was a beautiful fence left for us. My dog is much happier (and safer) after working with Top Rail.

I just bought a new home and needed a fence for my dog upon closing. When I called Top Rail, they immediately sent someone out to measure the back yard. Diane was extremely helpful and accommodating and said that they could start the fence right on my closing date. They finished the fence the next day and it is beautiful! They were great about asking questions along the way to make sure it was placed how I wanted it. I am so glad I chose Top Rail to install my fence and would recommend them 1,000 times over.

Great company! Got initial estimate, good price, confirmed, and we’re ready to go. It was a small job, so I wasn’t sure what to expect. Diane was pleasant, professional and followed up quickly. Within in a week after initial contact I was called and asked if they could come out to do job! Of course! Zack and Chase arrived, encountered a bit of a problem, had everything needed to deal with same, and did! Finished job was great! Both were professional, courteous and friendly. Recommend Top Rail fence highly, very pleased!

The team at Top Rail was very professional during the entire process, I would totally recommend.

Fantastic experience! I inquired about possible fence repair and was called the same day to sent up an in person evaluation. Their team had supplies ordered, delivered, and the fence replaced within 2 weeks.

Top Rail Fence did an excellent job for me. I wanted a fence that would separate my dog from the two Rottweilers on the others side of the privacy fence. The black coated chain link fence accomplished everything I thought it would. It looks very nice. Top Rail Fence had it installed in about 3 hours. The fence looks great.

Diane and the whole team were so kind, efficient, and helpful. Our little dachshund (Robert) loves his new fence!

Diane and her team did a great job!

Top Rail - this company did everything they said they would. This was a great experience from the time we setup the consultation to the completion of the job. We have already shared their information with friends and neighbors. The staff is both professional and personable. No hesitation on my end to recommend this company for your fencing needs!!!!

From the moment Diane called me to schedule for a no obligation appointment, I was instantly connected to her personality. Courteous, knowledgeable and no selling pressure. We were able to establish an installation timeline and she also helped with the HOA approval package (that took longer than expected). Diane was understanding and flexible when our dates for starting the project didn’t align. That level of customer service that includes empathy and professionalism is a rare find in today’s first paced environment. The team that came for my fence install did an outstanding job and the video attached says it all. Thank you team Top Rail for making our fence install an enjoyable experience.

Very nice to work with.Diane was very knowledgeable and easy to work with. Installer was very good and finished the project in a timely manner. Looks very nice.

My overall experience was outstanding! Diane made the entire process seamless—she was proactive, incredibly responsive, and kept me updated every step of the way. The professionalism and attention to detail were top-notch, and my fence turned out absolutely beautiful. I highly recommend this company!

Diane and Her crew to the rescue ЁЯЫЯ! My parents fence replacement was looooong overdue. The extraordinary professionalism and installation of this big yard was the best I have encountered to date! One just doesnтАЩt expect this kind of great service in present times! Diane was truly a property saver, personable and very attentive to detail. She is truly a subject matter expert in this field! I applaud her dedication and commitment in a male dominated environment. Please if you want the job done right even with adjustments contact Diane and she will go above and beyond your expectations Guaranteed!! Thank you a million times Diane and Crew!

The fence installation personnel were very friendly and easy to communicate with. If any problems or questions came up, they were very helpful in answering them or clarifying any issues.

Customer service was excellent from start to finish. The professionalism, and quality of work detail was outstanding. I recommend Top rail fence to anyone looking to get work done!!! Thank you Diane & Ramiro!!

Diane did an outstanding job. second time I used this company and they did not disappoint.

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