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Customer Reviews

Nationwide reviews of Top Rail Fence, sourced from Google

Google
4.4 (29 reviews)

I just bought a new home and needed a fence for my dog upon closing. When I called Top Rail, they immediately sent someone out to measure the back yard. Diane was extremely helpful and accommodating and said that they could start the fence right on my closing date. They finished the fence the next day and it is beautiful! They were great about asking questions along the way to make sure it was placed how I wanted it. I am so glad I chose Top Rail to install my fence and would recommend them 1,000 times over.

Great company! Got initial estimate, good price, confirmed, and we’re ready to go. It was a small job, so I wasn’t sure what to expect. Diane was pleasant, professional and followed up quickly. Within in a week after initial contact I was called and asked if they could come out to do job! Of course! Zack and Chase arrived, encountered a bit of a problem, had everything needed to deal with same, and did! Finished job was great! Both were professional, courteous and friendly. Recommend Top Rail fence highly, very pleased!

The team at Top Rail was very professional during the entire process, I would totally recommend.

Fantastic experience! I inquired about possible fence repair and was called the same day to sent up an in person evaluation. Their team had supplies ordered, delivered, and the fence replaced within 2 weeks.

Top Rail Fence did an excellent job for me. I wanted a fence that would separate my dog from the two Rottweilers on the others side of the privacy fence. The black coated chain link fence accomplished everything I thought it would. It looks very nice. Top Rail Fence had it installed in about 3 hours. The fence looks great.

Diane and the whole team were so kind, efficient, and helpful. Our little dachshund (Robert) loves his new fence!

Diane and her team did a great job!

Top Rail - this company did everything they said they would. This was a great experience from the time we setup the consultation to the completion of the job. We have already shared their information with friends and neighbors. The staff is both professional and personable. No hesitation on my end to recommend this company for your fencing needs!!!!

From the moment Diane called me to schedule for a no obligation appointment, I was instantly connected to her personality. Courteous, knowledgeable and no selling pressure. We were able to establish an installation timeline and she also helped with the HOA approval package (that took longer than expected). Diane was understanding and flexible when our dates for starting the project didn’t align. That level of customer service that includes empathy and professionalism is a rare find in today’s first paced environment. The team that came for my fence install did an outstanding job and the video attached says it all. Thank you team Top Rail for making our fence install an enjoyable experience.

Very nice to work with.Diane was very knowledgeable and easy to work with. Installer was very good and finished the project in a timely manner. Looks very nice.

My overall experience was outstanding! Diane made the entire process seamless—she was proactive, incredibly responsive, and kept me updated every step of the way. The professionalism and attention to detail were top-notch, and my fence turned out absolutely beautiful. I highly recommend this company!

Diane and Her crew to the rescue ЁЯЫЯ! My parents fence replacement was looooong overdue. The extraordinary professionalism and installation of this big yard was the best I have encountered to date! One just doesnтАЩt expect this kind of great service in present times! Diane was truly a property saver, personable and very attentive to detail. She is truly a subject matter expert in this field! I applaud her dedication and commitment in a male dominated environment. Please if you want the job done right even with adjustments contact Diane and she will go above and beyond your expectations Guaranteed!! Thank you a million times Diane and Crew!

The fence installation personnel were very friendly and easy to communicate with. If any problems or questions came up, they were very helpful in answering them or clarifying any issues.

Customer service was excellent from start to finish. The professionalism, and quality of work detail was outstanding. I recommend Top rail fence to anyone looking to get work done!!! Thank you Diane & Ramiro!!

Diane did an outstanding job. second time I used this company and they did not disappoint.

Very pleased from start to finish. Actually went above my expectations and would use them again if needed

Absolutely amazing! Great quality work, quick responses and great price for the quality you get. 10/10 would recommend to anyone looking to put up a privacy fence.

Ms. Parker & her crew did a great job in installing my present and past fence. I will use her & her crew the next time I have a fence project.

Quick good work!

Guess what? I just had my privacy fence installed by Top Rail Fence! And yes, in this cold once in a lifetime snowy weather here in Columbia SC. They really did a great job in spite of the cold weather. Mike and his crew got the job done and I'm well pleased. They took down the old prehistoric fence I had, hauled it off (good bye old friend), and quickly installed a new one. Out with the old, in with the new! Prior to starting the job we did a walk through to set expectations and another walk through afterwards to see if I was satisfied with the work. The whole initial process with Diane with the quote, to the completion with the installers was a breeze. If you're looking to have a new fence install, give Top Rail a call. Hey that sort of rhyme... 😁

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