Customer Reviews

David and Heather have been very professional and helpful through the entire process. When the installation of the fence by Chris and Lenny was done quickly and with attention to detail. They were professional and wanted to make sure we are happy with all they were doing. I would highly recommend this entire team to install and walk you thru the process with no stress.

Adam and his team at Top Rail Fence Were amazing! They were very quick at getting the fence up, they were all very professional, they cleaned up the property and a great price! Thank you!!!

Top Rail is Top Notch. They removed my old beat up fencing and replaced it with a durable and beautiful new Vinyl Fence that will surely outlast me. They took care of everything from start to finish from site plans, permits, and installation. I have recommended Top Rail to all my friends and neighbors.

Like many others, my fence was blown down during the recent December wind event, and it was already well past its useful life. I received multiple bids, but Top Rail not only came in as the most competitive—they also offered the most premium materials, including 3/4" cedar pickets and galvanized steel posts, to better withstand future weather. Kristen was fantastic to work with—responsive, professional, and quick to answer every call and email. David and his crew were equally impressive on-site, completing roughly 230 feet of fencing in just two days. When I asked for an adjustment to the gate handle height, they came back out and fixed it the very next business day without hesitation. Outstanding service from start to finish. I can’t recommend Top Rail enough—A+ experience.

Our fence fell downand so I sent out a bunch of requests for quotes to fix it. Top fence was the first to respond and the lowest by FAR. They did a quote from the computer without having to come out to our place, and the final total didn't deviate from that at all! They showed up, replaced our entire section in a few hours and were gone. Very easy. However, what really stuck out, was that this morning, we noticed that our fence gate latch, which had been broken for months, and was on the other side of the house from where the work was being done, had been fixed by the guys doing the fence. They never had to do that. It wasn't part of the quote, and I never even mentioned it to them. But under their own initiatve, they fixed it up for us, and those little things stand out massively! On top of all of that, the fence looks GREAT! So I guess if you're looking for a great fence, for less than the competitors, with service that goes above and beyond, they're who you want. I've got 3 more sides to this fence and I won't be reaching out to anyone else to replace those.

Excellent service and fast installation! Would definitely recommend them for your fence projects.

Drew and his team were very kind and responsive. The crew was very thorough and prompt. Fence is beautiful and well built. Highly recommend.

I was dealing with an old wooden fence and decide my next one would be vinyl. Top Rails rep came in with a great price and installed the fence in half a day. I'll definitely recommend them.

Love my new vinyl fence! The guys did a great job installing it. They were very efficient & neat. Would definitely recommend Top Rail!!

This company was prompt and efficient. Great communication, arrived on time, and got the job done. The fence looks great.

Our neighbor and I had to replace our fences due to a huge wind storm. Kristen with Top Rail came the next day and we had a quote that afternoon. They were not the cheapest, but were much less than other quotes we got. I read reviews and was impressed so we hired them and only a week later we have a completed fence. They were very good about walking us through the process and the quality of their work was so great. They left the property cleaner than when they arrived. Very very happy with our results

I highly recommend Top Rail Fence Richmond company! They came out on very short notice and took my privacy fence down quickly and efficiently so my shed could be delivered. Once the shed arrived, they came back the same day and put the fence back up nice, sturdy, and secure. Everything was done quickly, professionally, and at a very reasonable price. Great customer service and dependable work—I would definitely use them again! Thank you Bob, you made my shed delivery stress free!

The service was perfect; they contacted us immediately and adapted to our needs. The installation was completed in just a couple of hours! Thank you so much for the professionalism and quality. And the prices were the best!