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Customer Reviews

Local reviews of Top Rail Fence, sourced from Google

Google
5.0 (28 reviews)

Top Rail Fence Ann Arbor installed 40 ft of new privacy fence at my home yesterday morning. The whole experience - from submitting an online request for estimate to job completion - was very positive. John T. phoned me within a few hours we scheduled a phone consultation discuss details, needs, etc.; I received a proposal for the work within 30 minutes of that conversation. Installation date was scheduled, materials delivered 24 hrs prior to work date. John T arrived with his crew on time and work commenced immediately. Job was complete in less than 3 hours. I am very impressed with John's reliability, honesty, efficiency and attention to detail; and the crew's workmanship was top-notch. I am very happy with my new fence and highly recommend Top Rail Fence Ann Arbor.

John at Top Rail Fence provided professional and efficient service when replacing a fence that had come down in recent high winds. Quality work. Very affordable. Pleasant staff. Highly recommend.

Customer service and communication were outstanding

Great customer service and construction. John provided excellent communication throughout and his crew did exceptional work, perfectly matching the look of an older adjoining fence. Very efficient and professional all the way around.

Top rail did a fabulous job on a privacy fence I needed. Took the old one away and replaced it with a perfect new one! The workers did a great job and cleaned up meticulously. I would use them again.

Top Rail Ann Arbor showed up on time and finished the job in short order. I would use them again and recommend them for your fencing needs. Our job was small but we didn't feel like they treated us any different than a large scale fence install. And John at Top Rail was very easy to work with.

Highly recommend! They came out and finished the job promptly even in

They did a great job.

Top Rail is great and John was great to work with. He got my fence repaired quick and was very affordable.

John was very helpful with the planning our project to fence off a rolling piece of overgrown land with lots of stumps and trees to navigate. His installation crew did a GREAT job in one day and the finished fence is beautiful.

John is incredibly honest, professional, and knowledgeable. He took the time to to help me understand how much of a difference a well-built fence can make in your daily life — whether it's keeping kids and pets safe, boosting curb appeal, or simply adding a layer of everyday privacy and peace of mind. His attention to detail and commitment to quality really stand out, and it’s clear he cares about getting it right for each homeowner. If you're looking for a trustworthy local expert who will treat your project with care and integrity, I highly recommend John and the team at Top Rail Fence.

John & his whole team are amazing. They were promt getting started and very professional. I definitely will use again and will refer to family & friends.

Top rail and working with John was fantastic. The turnaround time was better than expected, and they communicated well every step of the way. Work looks great!

Excellent results from the team from Top Rail. Our project turned out great. Thank you to Top Rail for a fence replacement and good looking yard!

Great job. In and out fast. Would recommend.

Great company. Very responsive and kept me up to date with the entire process. Would highly recommend for your fencing needs!

My wife and I purchased a chain-link fence, and the experience was lovely all around. John and the whole team were concise, professional on all levels, and the installation went seamlessly. Our two dogs are more than happy with their new backyard too! We would recommend them for any project, big or small.

So fast, professional, and affordable. They ran into some unexpected trouble with the ground and totally rolled with it. Everything looks great!

I had a very positive experience with Top Rail Fence. Friendly, great communication and perfect for the job I needed.

I had a chain link fence with 2 gates installed and I am here to say I’m a happy customer. The process from the start was good as John was very easy to talk to and he was transparent about timing and pricing. I felt good about that as I have felt uneasy in the past with pushy salesmen which he was not. The install crew worked the entire day in the freezing cold and I salute them as I barely knew they were here. Nice work guys. Definitely recommend.

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