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Customer Reviews

Nationwide reviews of Top Rail Fence, sourced from Google

Google
4.8 (110 reviews)

Like many others, my fence was blown down during the recent December wind event, and it was already well past its useful life. I received multiple bids, but Top Rail not only came in as the most competitive—they also offered the most premium materials, including 3/4" cedar pickets and galvanized steel posts, to better withstand future weather. Kristen was fantastic to work with—responsive, professional, and quick to answer every call and email. David and his crew were equally impressive on-site, completing roughly 230 feet of fencing in just two days. When I asked for an adjustment to the gate handle height, they came back out and fixed it the very next business day without hesitation. Outstanding service from start to finish. I can’t recommend Top Rail enough—A+ experience.

Our fence fell downand so I sent out a bunch of requests for quotes to fix it. Top fence was the first to respond and the lowest by FAR. They did a quote from the computer without having to come out to our place, and the final total didn't deviate from that at all! They showed up, replaced our entire section in a few hours and were gone. Very easy. However, what really stuck out, was that this morning, we noticed that our fence gate latch, which had been broken for months, and was on the other side of the house from where the work was being done, had been fixed by the guys doing the fence. They never had to do that. It wasn't part of the quote, and I never even mentioned it to them. But under their own initiatve, they fixed it up for us, and those little things stand out massively! On top of all of that, the fence looks GREAT! So I guess if you're looking for a great fence, for less than the competitors, with service that goes above and beyond, they're who you want. I've got 3 more sides to this fence and I won't be reaching out to anyone else to replace those.

Excellent service and fast installation! Would definitely recommend them for your fence projects.

This company was prompt and efficient. Great communication, arrived on time, and got the job done. The fence looks great.

Our neighbor and I had to replace our fences due to a huge wind storm. Kristen with Top Rail came the next day and we had a quote that afternoon. They were not the cheapest, but were much less than other quotes we got. I read reviews and was impressed so we hired them and only a week later we have a completed fence. They were very good about walking us through the process and the quality of their work was so great. They left the property cleaner than when they arrived. Very very happy with our results

Kristen was extremely professional! The work got done in a very timely manner and the price was great. 5 stars!

Made the process very easy. Fence looks great and they had a quick turn around. Would definitely recommend.

Great experience overall! Premium material, high building standards, thoughtful suggestions and planning. We will definitely be using top rail again!

I couldn't recommend Top Rail enough! Kristen went above and beyond, coordinating with both our HOA president and the city to ensure that our fence met all the necessary specifications. There were lots of hoops to jump through and she made it so easy for us! The installation crew was so efficient and kind, completing our fence in just a little over a day. They kept things clean and even made sure to move all the landscaping rock back into place when they were done!

great work, great installers, nice looking fence, greeat materials - very happy with the job Top Rail Fence has done

Reached out for partial fence repair not many companies to choose from really happy to get my work done here good customer service and guys doing the work know what their doing good reasonable prices too.

Top Rail Fence did a great job! They removed a fence between us and our neighbors and replaced it during a quick 2-day job, easy to split the invoice as it was a shared fence, easy to communicate questions with Sara, overall a seamless experience, would recommend!

The entire experience was worthy of 5 STARS. Communication from the beginning until the end and follow up was great customer service. The install team did a fantastic job and were very pleasant to work with. Highly recommend Top Rail Fence

Kristen, team leader kept us in the loop the whole time. Great company, and very professional.

Our fence looks absolutely great and we were amazed that it was completed in one day. We love how it really defines the space, and it was a pleasure to work with Kristen from Top Rail Fence on this project as she was fantastic.

Highly recommend Top Rail! Sean is great, very responsive and informative. It's a local, family owned and run business which is a plus. Price is very competitive, and they use the highest quality cedar and hardware. Finished product is top notch workmanship! I can't say enough about this company!

Put in a new gate and privacy/shade wall. The guys did a great job and stayed until 7:30 to finish. Everything exceeded my expectations. Thanks for everything Sean.

We are so happy with our experience with Top Rail Denver. Kristin had a good suggestion of a work-around with a problem tree. I appreciated her expertise and insights. Additionally, she was able to get a crew out to our property very quickly. The crew were polite, friendly and had new fence up in one day. I appreciate the service!

Kristen and her team did an amazing job. The crew was on time, professional and keep us informed about the job and any issues that arose. Kristen was also able to fit the install of my neighbors fence last minute. Would definitely use them in the future and would recommend them to family and friends. Thanks, the Wicks family.

We were absolutely thrilled with our new installed by Top Rail Fence. It looks amazing and it is rock solid. Kristen and the install crew were great to work with and it was done in a day. I would highly recommend this company for your future needs.

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