Customer Reviews

TopRail Fence Company just completed installing approximately 200 feet of vinyl fencing along with a walk gate at our home. After extensive research in our attempt to make the best selection of installer, we finally settled on this company. We could not have been so lucky! Both teams of workers involved in the removal and haul off of the existing fence and the final phase of installing the new fence were “spot on”. They demonstrated their experience, expertise, professionalism and ability to perform an outstanding job with incredible results. The fence has enhanced our home immensely, “Picture Perfect”. Should you be in the market for any fence work we highly recommend Top-Rail Fence Company. And by the way, the cost of the fence was most reasonable compared to other estimates. In conclusion, this project most definitely deserves a five star review. Mr. & Mrs. Emory L. Snead Sr.

I recommend Top Rail for numerous reasons. One that really stuck with me is that the owner personally came out to do my free estimate on the weekend due to work around my work schedule. I received my reasonable quote in less than 24 hours. They also offered a couple of financing options through third party companies embedded right in to the quote. Once I got the financing and accepted, he kept in contact with me for a few weeks anytime i wrote him. When i wanted to change the plans, he sought was i was looking for and showed me the options and gave an updated price. I ended up deciding against the upgrades. When they came to install, in error he brought the upgraded color choice and I kinda got worried as that was like a $500 difference for how much fencing I needed. He then said well, I thought you chose that one but you're right you didn't select it, if you want the black fence, you will have it, at no cost. NO COST! It was so refreshing to see a company who owns a mistake and passes the benefit on to the customer! Not many do that anymore. The major point of getting the fence is to have a safe space for my dog to play without escaping. In some spots the fence was able to push outwards at the bottom, I expressed my concern and he quickly offered to do tension wire and had it fixed. There was an error with the driveway hole but he too had that fixed quickly and agreed that it was not up to his standards. He also got the clear 811 report for the digging, which 811 failed to mark some spots which resulted in cutting the wire to my internet. He assisted me when calling comcast to explain the issue and it was resolved the same day. His team was able to assist the comcast guy so that I didn't have to return home to deal with it. The entire team was respectful. I am very pleased with his customer service and communication! I'm even more pleased with my new fence. If anyone needs a fence, with a reasonable price and great customer service, Top Rail Fence is the place to call!

Dave and the Top Rail Fence team were fantastic to work with. Received a free estimate and quote withing 24 hours of calling the office. They got me installed within a week and the installation crew were professional, polite and cleaned up afterwards. Highly recommend this company if you're in need of a fence

Top Rail Fence installed over 300 feet of fence on my property. I absolutely love the white vinyl fence. The work was professional with absolutely no problems. I highly recommend them for any job they offer.

From start to finish they have been amazing! Their pricing was competitive and the install was seamless. In addition to all of that, their had great communication with us throughout the process. I am grateful that we found them and would recommend them to anyone!

Fantastic experience from the initial consultation to the install. Great communication, and the installers did a great job cleaning up when they finished!

The best in Jacksonville, with the confidence and professionalism of their workers

Dave was great to work with. Very prompt and professional. His team did a great job with our fence install. We will definitely recommend his team to our neighbors!

Dave and his team did such an outstanding job I called them back for more work. What a transformation. Thank you Dave!

Top Rail Fence was the best decision my family made in fence removal and installation. Both Dave and Steve came out to our home. No one else did. Viewed our project and gave us a quote. Work began with his very professional and fast crew. From tear down to install took only two days. So outstanding was the result that all our neighbors complemented how beautiful the final result was. Asking who we chose and contact information. So, if you’re looking for professional results with family flair, Top Rail fence is the way to go. Top Rate quality with top rate pricing.

These guys came and replaced an old rotting fence in less than a day. Guys were nice and worked fast, and the fence looks perfect. Thanks!

On Time, installers kept informing me of their progress and telling me exactly what they were going to do. Always asked me if I had questions and if I was satisfied with the work as it was in progress, professional people, I would have these individuals work for me if I owned a company. I highly Recommend them.

Top rail did an awesome job would highly recommend best price in town

Our fence install went so fast and easy. The turnaround time was amazing, the crew was so kind, and they cleaned up beautifully before leaving. Our fence flows great with the grade of the yard. We appreciate you all very much!

Very professional ! Crew members ( qualified and courteous. ) highly recommend. Dave responded quickly and materials are great quality. Thanks Daniel.

"I’m positively gate-ful for this fence company! Their prices are so low, they’re practically doing cartwheels over the competition. These pros roll up with charm sharper than a posthole digger and skills that could fence in a stampede. For a barrier built to impress, I’d rehire them faster than you can yell ‘timber!’"

The installation and information on new vinyl fence was great. Follow up on gates adjustments after initial installation was timely and professional. They stand by their product and service. Would recommend company to family and friends. Thank you for a job well done.

Family owned business, providing substantial value. Superior fence construction, stringers are 2 x 4's, great workmanship, wonderful installation crew, owner is hands on and very competitive costing. We feel fortunate that we found and contracted with Top Rail for our fence.

We had an amazing experience with Top Rail Fence, and we couldn’t be happier with the results. From start to finish, Dave, the owner, provided exceptional service—he was incredibly knowledgeable, patient, and always willing to answer any questions and make adjustments we had throughout the process. If you're looking for a reliable, professional, and top-notch fencing company, I highly recommend Top Rail Fence. Dave and his team truly go above and beyond to deliver great service and a fantastic final product!

Dave and his team were great! Easy process from start to finish. Super competitive prices and install went smoothly. Dave is timely, great at communicating and overall just a pleasure to work with!