Excellent & professional- I'm so glad we chose Top Rail - Pete & AJ have done a lovely job & taken pains to make sure every panel is perfect - attention to detail is their number 1 priority. Top notch company - from the owner to the technicians.

Perfect service from quote to installation. Thank you Bryce!

I met with Dave the owner and agreed on a price. Jose and his helper came out when my job was scheduled and did an outstanding job!!! The communications were on point and we are extremely satisfied with everything. I've already recommended them to several of my neighbors. I urge you to give them a call for any fence needs!!!

It was impossible not to give this team 5 stars. From start to finish, they were professional, hardworking, and efficient. They completed our fence quickly without sacrificing quality and were very attentive to our requests and preferences. The workmanship exceeded our expectations, and the entire process was smooth and stress-free. We are extremely happy with the final result and would highly recommend them to anyone looking for a reliable fencing company.

First I will say the work, once done to how I expected and asked it to be, was great. The contractors were very nice and their workmanship speaks for itself. I also think that for this company to be rather large, their estimate was VERY competitive. Lastly, I was very grateful they took over a job a previous contractor started and basically abandoned. The reason for the 4 stars is due to the way some miscommunication was handled. The salesman was very nice and communicative all the way up to when my fence was almost done and it wasn’t done correctly. During the estimation, I expressed that I wanted a step grade style because of the unevenness and because I had future plans to concrete my backyard. Unfortunately, this detail was not included in my contract so when the contractors went to build, they built it as a slope without confirming with me. This caused a bit of tension because the operations manager tried to charge me $700 to fix a mistake that was seemingly not on me. At this time, the salesman went quiet after some back-and-forth and stating that the contract did not say either way, so the contractor should’ve asked, the company agreed to fix the fence with no cost to me. While I appreciate that, I don’t appreciate how any of it was handled as I had already when through hell with a previous fence contractor. I’m also not thrilled in that after all of that, and after the link to pay the rest of the balance, no one reached out to make sure that the work is satisfactory. So would I recommend them? Yes. But make sure every detail about your fence and the style is documented in your contract and also confirm with the crew that comes out prior to them starting.

Excellent company! From the quote to the install everyone was professional, prompt, and courteous. Quality of the product and build is top notch!

Mark and Lisa were great to work with! Seamless process from quote to project completion. I would highly recommend for your next fence project!

We recently had a privacy fence installed, and the results exceeded our expectations. The crew was professional, worked efficiently, and left the yard looking great when they finished.

Great fence install. Our Great Danes couldn’t be happier. Professional company, they take their time on installs, and they follow through on what they say they are going to do. 0% micro-management required in terms of having to ask, “when’s the materials going to be delivered?” “After materials are delivered , when are you starting?” “How long” Top Rail Fence Hartford communicates this all before you have to ask. Great job Cameron. You gave me the assurance needed to make the investment in your company.

great price and installation with attention to detail and cleanup

Great price, great communication with Dave and quick turnaround on job. I highly recommend Top Rail Fence company for a quality job done right.

I appreciate their Customer Service the most. They are committed to making sure you are satisfied with your finished product. They will go out of their way to address any concerns with the finished product. I truly appreciate their professionalism, courtesy, and prompt response to my requests.

Always completed each phase of the project ahead of schedule. Would definitely recommend or use again.

Customer Reviews