Customer Reviews

Great job. Considering the snow issue the fence got done in timely manner.

I can’t say enough great things about Bob and his team. They were very professional from start to finish. We are happy with our new gate and appreciated the fair pricing. I would definitely recommend Bob to any friends and neighbors.

This company is awesome! Bob is a first class guy and he takes care of his customers. Very reasonably priced outstanding products with such professionalism from the workers and staff. If I could give a 10 star rating, I would.

I want to give a huge thank-you to Bob, Jack, Tanner, Nahin, and the entire Top Rail Fence Richmond crew. They recently completed the installation of my new fence, and I couldn’t be more pleased with the final results. From Day 1, beginning with my first interaction with Jack, I was presented with all the options and design concepts that would achieve the look and curb appeal I wanted—while staying within my budget. Jack’s professionalism and diligence in helping me choose the right direction for the project ultimately sealed the deal and gave me full confidence in hiring this company for my fencing installation. The team was also incredibly flexible with my schedule, as I had other landscaping and paving projects happening at the same time. Tanner was especially helpful—there were several times I had to move the installation dates due to delays from the landscaping company, and he was always quick and efficient in finding new dates that worked for everyone involved. Nahin and his team completed the installation in just one day! With everything else happening on the property, I honestly didn’t think it would be possible for them to finish the back portion of the fence in that timeframe. I assumed they’d only get halfway through and return another day, but I was completely wrong. They worked seamlessly around the other contractors and finished earlier than I expected. The fence was installed with care, precision, and exactly to the vision I had in mind. Lastly, Bob—the owner—was quick to follow up on every question and concern I had throughout the process. He made sure the entire team stayed aligned on updates, prioritized safety, and remained focused on delivering outstanding results. I couldn’t have asked for a better experience from start to finish. Honestly, five stars doesn’t do this company justice—they deserve a full ten. I already have two more projects lined up with them for next year. If you want a team that delivers excellent results, true customer satisfaction, precision, and unwavering dedication, I highly recommend this company.

The guys did a great job installing the fence for our warehouse. Super fast and very good quality. Highly recommend!

Great communication from start to finish! We went with black aluminum railing. They did such a great job we have already signed on for railing replacement at another location!

From start to finish, Top Rail Fence was a pleasure to work with. The estimator...Jack... was very courteous and professional. The owner...Bob Stewart... was also very friendly and professional. The installation crew did a great job ! I would highly recommend Top Rail for your fencing project!

Top Rail did a phenomenal job on our privacy fence! The fence is beautiful! Thank you!

The price was affordable and the results are beautiful. Exceptional customer service. Throughly explained all services, products and measurements. Patient and knowledgeable. Trustworthy and dependable. When we build the rest of the fence we woll use this team!!!

Bob and team provided a quote and installation for ~200 LF of horizontal shadow box fence. I actually reached out to a couple contractors for quotes in the beginning, and I can say top rail fence provided the best experience with setting up a time for an onsite quote. We proceeded with the installation process and the team who completed the work did a great job. We really enjoy the privacy the new fence provides and the style added more charm to our property than a traditional vertical plank fence.

I could not be any happier with our new fence from Top Rail Fence. I received several estimates and Bob Stewart had the best pricing by far. We are super pleased with the results and highly recommend Top Rail Fence Richmond.

Thank you! Top Rail did a great job. They made it look so easy. All interaction with employees was positive and professional. We appreciate the great customer service. The workers were polite., professional and did a great job including clean up. We would recommend Top Rail!! The Butchers

These folks are very honest and hard-working! One of the reasons my wife and I chose Top Rail is because the fence lumber they use is better quality wood. Not the cheap brand sold at the big box stores. The fence wood used by Top Rail is thicker and sturdier. Will last longer! Just what we want. Go with these people!

An excellent job was done on my project. I have received numerous compliments from my neighbors.

We had a partial fence put in 18 months ago and then without notice had to replace two more sections in an emergency situation. Top rail was there within 48 hours and had it installed for us. They have been great with any minor issues they address it right away. I have no problems with this company at all. They have been wonderful to work with

A tree fell on my fence. I needed repair, called Top Rail fence. They came out did an excellent job.

Bob and the entire Top Rail Richmond team were in fact top notch in every sense. The service, the price, keeping to our tight schedule requirements and installing a beautiful and dog safe fence to keep or four legged family members safe and secure. We couldn’t be happier with how our experience with Top Rail went! Highly recommended Top Rail Richmond!

I am very satisfied with the workers, the exceptional job they did, the time it took them to complete the job and clean up after.

The worker's are professional and very respectful. They cleaned up after they completed the job 🙌 👏🏾 🤗 👌 I will recommend Top Rail Fence.

Got 5 quotes for a fence project in Virginia Beach and selected Top Rail from Richmond . Both the owner and the local representatives answered in detail all my questions and concerns. Crew arrived from Richmond and completed the job in less than two days! Cleaned up everything. Amazing job. Highly recommend! Great price and quality. Thank you. George Manolov