Top Rail did an excellent job on my white Vinyl fence and I recommend them!

Our family had Top Rail Fence of Richmond enclose our side yards with fencing from our neighbors' fence to our house. Initially all was well, but after a year we had a few items that needed attention. We contacted Bob and in a short time the crew came out and fixed everything. It all looks new and like it did when first installed. Thank you Bob and Top Rail crew....Sherry and Alan S.

The guys at top rail fence did a great job installing a new fence, they were very helpful. Cleaned everything before they left .

Gente en la que puedes confiar, muy buen servicio al cliente, contestan pronto, cordiales. You guys are the best!!

I’ve been working with Bob at Top Rail Fence since March. Even with the survey delay, Bob was super professional. Tanner got my fence scheduled for June 27, and it wrapped up on the 28th because of the weather. I worked with the Jarith brothers, who were really nice and explained everything; they did an amazing job for just the two of them. I definitely want to work with them again. After talking to Bob on 6/29/26, I planned to book more work, and as of 10/23/26, those extra jobs are finally done. I called Bob to say I had a shed coming, and he sent Alejandro and Hercules over to help with the install. Once again, the professionalism from Bob and his crew was awesome. I’m definitely going to keep working with them.

My dealings with Bob and Top Rail Richmond came about in a very unexpected and frustrating way. Our local Top Rail contractor who had "finished" our fence was exceptionally difficult to deal with and quite frankly, he butchered 290' of vinyl. I called Bob with a few questions just hoping to get clarity with my situation and he was more than happy to step up and make sure we got exactly what we paid for. Long story short- Bob and his guys took over and within a week, my fence was corrected (which involved resetting or moving nearly every post). His project manager Nahin was most knowledgeable, friendly, and communicative. The rest of the crew were friendly as well and very respectful of the property and our neighbors nearby. Top Rail Richmond volunteered to clean up a mess with which they had no obligation and were more than happy to do so. I couldn't have asked for a better experience. Bob and his guys stand out in today's world of BS and mediocre craftsmanship. They're all around great dudes and they're welcome back to my house for a round of beers any time. Thanks again, fellas!

I highly recommend Top Rail Fence. From start to finish. From the get-go they stayed in contact to let us know the next step. They did a beautiful job and it only took one day which was very helpful since I have two dogs.

⭐⭐⭐⭐⭐ I can’t say enough good things about Bob and his team! From start to finish, the experience was great. Bob genuinely looked out for me throughout the entire process, and that meant a lot. It’s not often you come across someone who truly cares about their customers and goes the extra mile to make sure they’re taken care of. He was honest, professional, and made the whole experience easy. I’m extremely appreciative of him and the work his team did. If you’re looking for a fence company that does quality work and treats people right, I highly recommend them!

Nahim did a beautiful job on the new porch railing and posts. Love the way it turned out. Bob and his crew are the best. So easy to work with and responds in a timely manner to any issues or questions. Thank you all for my gorgeous porch.

We recently had Top Rail install 100 feet of fence and gates for us. The craftsmanship and the finished product is fantastic. They installed and finished in a day. They did an amazing job cleaning up and leaving our property looking beautiful.

Top Rail originally came last year and the fence is holding up fine. Unfortunately, a tree that was right at the property line felled and damaged two panels. I didn't know who could fix it but I called him back and I was rescued! They did a great job at a very good price. I'm glad that he was willing to help.

We are very pleased with Bob and his team. They were very easy to work with and did a great job installing our black aluminum fence around our property. We highly recommend them! Kristin & Mark/Maidens

Fence looks great! Great work for a fair price.

We had a wonderful experience with our fence installation! From start to finish, the communication and customer service were excellent. A special thank you to Bob, who truly went above and beyond for us. He was incredibly helpful throughout the entire process and even took the time to speak with us at 11 PM the night before our installation to make sure every detail was correct and that everything would be perfect for the next day. That level of dedication and customer service really stood out to us. The installation went smoothly, and we are so happy with how our fence turned out. We really appreciated how much care was taken to make sure we were completely satisfied. We would absolutely recommend them to anyone looking for a fence company!

Max and his teammate did an outstanding job installing our fence. They were professional, hardworking, and paid attention to detail. The quality of their workmanship exceeded our expectations, and they completed the installation efficiently. A special shout-out to Bob and Nathan for coordinating everything. Their communication and organization made the experience stress-free. Highly recommend Top Rail Fence!

The job was done on time well put together I had one issue but Bob came out the within a few days and showed me it wasn’t an issue just a oversight on my behalf I will recommend them to others!! Great job and me and my wife love the Privacy

Top Rail is an excellent company. Their quotes prices were the most affordable of the many we requested, their managers were communicative and timely, and the service team installed the fence impeccably and quickly. I couldn’t have hoped for a better experience. Highest recommendation.

All of my experience with Top Rail Fence Co. has been terrific. Bob came out and walked the land with me, explained all the options, and together we came up with a great plan to incorporate removal of a bunch of trees, adding a shed and placing the fence in just the right spot in conjunction with the shed. I ordered the materials but it took me much longer to remove the trees and build a shed than anticipated. Nathan and others at the office / warehouse were extremely patient with me as we extended the build date out several times. Finally when we had the fence built Max and his crew did a terrific job and worked with me on all the little nuances to get the fence built in just the right spot (between an around a bunch of tree stumps, and attached two sides of the new shed). I could not be happier with the results. I definitely recommend top rail fence to everyone.

Top Rail was professional from the beginning of the fence project to the end. Bob was great in listening to exactly what I wanted and answering all my questions. The construction crew showed up at the appointed time and did most of the work in one day. The crew was respectful and checked with me on any questions they had during the project. When it was finished, they cleaned up everything. I couldn't be happier with the work that was done, with the quality of the material, and the guarantee. Top Rail is a first rate and trusted company.

They did a great job, arrived on time. Had a minor problem, but it was resolved very quickly and beyond my expectation.

Customer Reviews