Customer Reviews

I had a really great experience with Top Rail Fence from start to finish. The communication throughout the process was excellent, and the crew worked incredibly fast while still paying attention to details. They explained measurements and layout clearly, showed up when they said they would, and the fence already feels very sturdy and well-built. Even with weather/rain delays, they kept things moving and came back to make sure everything was completed correctly instead of rushing through it. I also appreciated that they were patient with all my questions during the install process. The finished fence looks clean, straight, and completely transformed the yard. Overall, very professional, efficient, and easy to work with. I can definitely see why they have such strong reviews already.

Great work and reasonably priced!

Very high quality fence, hardware, and installation. Would recommend this team.

Top Rail Fence exceeded our expectations from start to finish. Their responsiveness alone set them apart—I heard from Bob within 24 hours of requesting an estimate, which immediately gave me confidence in their service. Bob was incredibly knowledgeable and helpful, offering thoughtful recommendations that balanced both the appearance of the fence and our specific needs. It never felt like a one-size-fits-all approach—he truly guided us to the best option for our property. The entire process moved quickly and efficiently, from receiving a reasonable estimate to seeing the final product come together. And the end result? A beautifully installed fence that is both functional and aesthetically pleasing. If you're looking for a company that combines professionalism, expertise, and quality craftsmanship, I highly recommend Top Rail Fence.

Thank you Top Rail Fence, for the excellent work on my new fence installation! Jerry and Christopher were both very pleasant to work with. They clearly explained the project plan before getting started and insured I was completely satisfied with the results before leaving. I am very happy with the professional quality in the final look of the fence.

From the first time we requested an estimate to the completion of our fence install Bob Stewart and his Team at Top Fan Fence did not disappoint. ✅ Consistent Communication and Follow up. ✅ Quality Product ✅ Great Price

Bob, Tanner, Hercules and Yobany were absolutely great to work with. The entire process went smoothly and everyone was professional and answered all of my questions. This is a great company and I will definitely use their services again. Thank you for a job well done!

I used them twice now with excellent results. Bob is great to work with and I’d highly recommend them.

Bob and his crew were great! From the quote till the install we were informed every step of the way. His guys arived on time and got right to work, they went above and beyond on the install. FAST, Great pricing and reliable. Would highly recommend them to anyone looking to have a new fence installed.

Bob was excellent to work with and the guys who put up the fence for him (Gerald and I’m sorry I don’t remember the other name) were fast and did a great job.Reasonable price as well.

If you want 5 star top notch service look no further. I had reached out to several fencing companies, but Top Rail richmond was prompt extremely professional from the project quote to job finish. I had a bit of an odd request for privacy fencing, but they came up with a beautiful design and we couldn’t be happier

As a military family, we've had many fences installed over the years. The professionalism , hard work of the crew, and the quality of materials with Top Rail Fence Richmond is the best. We love our new fence!

Following a severe storm last week, half of my vinyl fence gate was destroyed by high winds. I contacted Bob at Top Rail, and he demonstrated exceptional reliability by dispatching a technician the very next day to address the damage. The repair was completed efficiently, highlighting the company’s commitment to prioritizing customer needs. I highly recommend Top Rail for anyone in need of responsive fencing services.

Their crew was AMAZING! We had a privacy pine wood fence put in our yard about 3months ago. Crew was so polite and walked me through the whole processes of what they’d be doing. They were VERY hard workers! I am amazed at the job they did and it’s worth every penny spent! It’s beautiful and had some last minute changes that came together perfectly! So happy we found them and our dogs LOVE the backyard now!

Great product, Great customer service, Great experience! From the first call to 8 months later, Top Rail does it all!

Jerry and yobany hicieron un trabajo excelente e implacable, muy puntuales y muy recomendables. Estamos muy agradecidos con el servicio, muy profesionales en todo momento, una gran experiencia con esta gran compañía

Our experience was great from our initial meeting with Bob, scheduling with Tanner after our big ice storm through the installation by Jarred and his crew. The final product looks great!

We had a great experience with Top Rail Fence for our fence installation in Virginia Beach. Even though the company is based in Richmond, their local Virginia Beach sales team was extremely responsive and quick to answer questions. Before choosing a contractor, we priced out several local fence companies in the Virginia Beach area. Top Rail Fence stood out because of their strong reviews, fair pricing, and how quickly they got back to us. The installation process was fast and professional, and the quality of the fence is excellent. Everything was completed on schedule and the final result looks great. If you’re looking for a reliable fence company serving Virginia Beach, I would definitely recommend Top Rail Fence. Between their responsiveness, fair pricing, and the quality of the work, we’ve been very happy with our decision.

Top Rail Fence guys are amazing! They did a wonderful job installing our fence. The team was very professional and took the time to answer all our questions and explain everything clearly. I’m very pleased with their work and highly recommend Top Rail as a go-to team if you need a fence installed.

I'm very pleased with the workmanship and quality of my newly installed fence. The company was quick to respond to my questions and keep me informed from the initial estimate to final install, all for a very reasonable price. I strongly recommend Top Rail for any of your fencing needs.