Customer Reviews

We needed 3 gates replaced that were at the end of their life. One of the smaller gates was replaced poorly. The original had 6 full pickets and the top was rounded correctly. The replaced gate by Top Rail had large gaps and 5 and 1/5 of a picket. The spacing is large and the rounding on top is a bit crooked, or appears so because of the tiny picket.

Planned to only have a few rotted rails and a couple damaged posts replaced but found during repair that the whole fence was in need of replacement. They requoted me almost instantly, fair price and scheckuled a convenient installation time. Over 3 days of extreme heat they ripped out and installed the new fence, all cemented in place and an absolutely beautiful job.. Polite and courteous workets who really worked hard in tough heat. Highly recommend them and I've been dealing with HI contractors for over 40 years, these guys were special!

Rebecca has been brilliant! She has found solutions for the multiple segments of my project in a cost-effective, timely and friendly environment. I am lookingforward to completing the project in the coming weeks.

We went with a wood back fence and rod iron side gates. Terrific service Fast moving responses and great service

Top Rail S. Charlotte did an excellent job on our fence. Rosanna helped with several layouts until we found the perfect one that worked. She was friendly and quick to respond with any questions. Project manager CJ looked after the job and made sure everything went smooth. The guys who worked on the fence were fast and efficient. Everything went perfect! Thanks guys!

I had an excellent experience with this fencing company from start to finish. They were incredibly responsive—quick to answer questions, provide a quote, and schedule the work. My project had some unique requirements, but their team didn’t miss a beat. They took the time to understand exactly what I needed and were flexible in finding the perfect solution. The quality of their work is outstanding, and the finished fence looks even better than I imagined. Professional, reliable, and skilled—I highly recommend them!

I can’t say enough about Taylor, Rosanna and the team at Top Rail Fence. The company was very responsive, accommodating to what our needs and wants were for our fence at our newly purchased home. They gave their professional advice and had the fence installed within a week of giving us the initial proposal. They had the documents ready for our HOA requirements and there no hiccups. Thanks again for the hard work getting our project done and I have already recommended them to a neighbor.

They were willing to repair my fence when many wouldn't. Excellence service, communication, and quality. I highly recommend.

We had such a great experience with Top Rail, from our consultation to Rosanna discussing various options to having the team remove and install a new fence, each step of the process was seamless. Would highly recommend!

I would recommend Top Rail Fence to anyone and everyone ! Amazing workmanship and prompt timing as well ! The finished job is above and beyond ! Dimitrios L.

Excellent all around. Timely and high quality!

I would absolutely recommend Top Rail for your fencing needs. Rosanna was quick to come out when I asked for an estimate and provided me two different ones because I was undecided on which style I wanted. They fit me in within a week of paying the deposit and I'm so thankful! Taylor was great, keeping me updated on the project and answering my correspondence within a timely manner. They came in, and finished the job in under 4 hours. Now I have a beautiful fence for my unruly doberman to run around. 😁

Top Rail does a great job! I was undecided on how and what to do to replace my old fence. Rosanna talked me thru the process and Taylor and his crew made it happen! They were professional and gave me the backyard fence that was needed for my home. Highly recommend from start to finish!!

I had the pleasure of meeting Rosanna from Top Rail when she came out multiple times to measure/estimate our fence ideas. She was always smiling and ready to listen, and help me make my decision on where/what types of fence we finally decided on. Once hiring Top Rail, Taylor and his friendly crew were out to meet me and go over our project. I’m so very pleased with their work on the pasture fence that I’m having them back out next week to re-wire our original dog yard! If you’re contemplating a fence, please give Taylor a call, you won’t regret it? Oh and how about that custom double gate you made us to match our driveway gate! Now that’s a touch above the rest!! Thank you all so much!! I’ll add a photo as soon as possible.

Would recommend to everyone!! From initial contact on the phone was a great experience and then they sent Rosanna out to do a quote she was very professional and knowledgeable on helping me with slopes and best access points.. Then the icing on the cake CJ and his crew were out and they absolutely nailed it. These guys did not stop. They were very professional cleaned up absolutely everything. CJ was very professional knew his stuff and even being a 6’4” man, he was easy to talk to and genuinely a good guy. I won’t hold it against him that he is a Marine. Great company and great people

Top Rail Fence was great to work with on our automatic gate install! Great communication throughout the process and we love the gate!

Taylor was great to work with. We needed our fence repaired after the last hurricane and he made the entire process seamless from start to finish. He was very responsive and professional. We highly recommend Taylor and Top Rail Fence South Charlotte!

Such a positive experience with Taylor + team - responsive, fairly priced, thorough. Team helped us put in a gate for our new pup. We got a quote quickly and the team was able to identify exactly what we wanted for our yard. Installation was quick and well executed. Would definitely recommend Taylor's team for fence / gate needs!

We had the pleasure of working with Taylor to get a commercial fence gate installed for our automotive repair facility. We couldn’t be happier with the experience. He was courteous, punctual, and true to every promise he made. Taylor was highly aware of our timeline and kept excellent communication throughout the entire process. His professionalism and dedication made the project seamless. Highly recommend!

These guys are the best! They finished my 300 ft long fence and custom 8 ft wide gate in just over a days worth of work. The fence looks amazing. Top Rail are masters of their craft.