Customer Reviews

Highly skilled and professional crew, awesome proactive support staff, beautiful final product. Getting compliments everyday from the neighbors --- 10/10

did a excellent job

Paul and Greg were GREAT! Made sure me and my wife liked it throughout the whole process (we did). Really cool guys too.

Effortless from quote to install. Thank you!

Howard with Top Rail is knowledgeable and made a great recommendation on the style for our fence. He's quick and responsive. We don't see that with all other companies

To be fair - I can’t comment on their work, only my initial experience. This appears to be a franchise model with a call center. The individual I spoke to claimed to be in St Paul, but clearly didn’t know the area. We had a hard time communicating about the basics of my location. Once we got to the project, I was told Top Rail was not able to provide an estimate as my repair didn’t meet the 40’ minimum for a discussion about an estimate. No other questions were asked about the nature of the work being done. Disappointing as I wasn’t given an opportunity to talk to anyone local about the actual work I’m hoping to have done and was very one dimensional in only asking about the length of my existing fence. Update from 10/25: Joel followed up with me following my initial review and experience. He was very professional, and scheduled an estimate right away. While I didn't choose to go with Top Rail primarily due to the nature of my project, they went out of their way to make sure I received an excellent experience...including the on-site estimator, Howard.

Highly recommend Top Rail Fence. Installers were very professional and did a great job. They even came back out the next day to make sure we were happy with the job.

They did a great job adding a handrail to our stairs!

Very professional company. When asked for a estimate no up and down numbers straight to the estimate and what they can do for you and what you can expect from them. Took their time during installation and made sure it was right the first time. I personally saw the crew double measure each line, each post and go over everything more than once. They made sure they didn’t waste your time doing it incorrectly or theirs having to do it again. Rare to find actual people who care as if they were the homeowner themselves. Can’t say enough about the job well done. If you’re looking for a fence go with Top Rail MN.

Top rail did a great job installing our privacy fence! Very pleased with the final product!!!

Howard and his crew did an amazing job. They started and finished the fence installation before the estimated start date for the project. Everyone on the project was knowledgeable, worked hard, and cleaned up after themselves. I highly recommend Top Rail Fence for your fence installation.

They did a great job!

Crew were all respectful, accommodating, punctual, experienced, hard working and pleasant to work with. This all worked extremely well together to make a difficult job in extreme weather go smoothly and completed in a timely manner. I highly recommend this crew!!

Top Rail St. Paul installed our black chain link fence. The process was great and detail to plan the layout appropriately was exactly what we were looking for. We got a few quotes and Top Rail wasn’t the cheapest but they weren’t the most expensive either. We chose them because their warranty was better than the competition and Howard’s explanation of how they operate and install gave us confidence in the installation. The fence was finished on a Saturday because of weather but there was a large gap on one part due to our grade that our dog could fit under. Howard came out the next day (Sunday) to do a final review and fixed the gap so the fence would work as intended. Definitely recommend working with Top Rail St. Paul.

So, I didn't end up doing work with Top Rail Fence St Paul, BUT I would have. I have a small job, and given their demand, it didn't work out. I have no issues with how they have to prioritize their job orders. JOEL in their intake office - the one who listens to your need and discusses the project and can help work the calendar - is EXCEPTIONAL. Very clear. Promised to call me back (AND DID) when he was researching options for me. He sits the standard for customer service. Nice work. Worthy of 5 stars.

Fantastic from beginning to end, I can't say enough as to how happy I am with the service. The installers Mitch and Rob were awesome and very professional and detailed in their work to make the new fence look great. My rep Howard was always prompt in communicating and getting everything done in a timely manner.

Top Rail Fence is a great choice for anyone looking for quality fencing. They’re known for professional service, fair pricing, and solid results. Definitely worth considering for your next project.

This company is great. They do quality work at a reasonable price and are friendly people to work with.

Fast response, estimate and install. Work done well and respectfully.

Howard did a fantastic job installing my fence! Couldn’t have had a better experience!