Customer Reviews

Drew, Ben, and their team at Top Rail were great from start to finish. Drew’s design had to accommodate the shape of a new patio, pool, and fire pit sitting wall. They also had to use extra long posts because of a water mitigation ditch. Drew and Ben had to constantly change their installation schedule because of delays by other contractors. And when the time finally came to install it, they did so within a week. The installation crew was professional and friendly. Most importantly, they made sure the sections were placed exactly the way we wanted them. It was not a simple rectangle! They also didn’t hesitate to make a couple of minor adjustments that we requested. All in all, it was a great experience. I highly recommend Top Rail.

Top Rail is the TOP fence company in Wilmington. Sales was very accommodating for special circumstances. Installation and workmanship was very good. Price was very good.

Great service! We love our fence! Pricing was very competitive! They got our old fence removed and the new one set in just two days!

Excellent company. Great workmanship at a reasonable price. Crew are hard workers and Ben the project manger listened to our expectations and got it done right. I highly recommend these guys!

I’m so excited to write this review because we actually had new buyers in our neighborhood, Citadel Point in Sneads Ferry, stop and ask who did our fence because they noticed how it was installed in one day and really liked it. From the moment I called Top Rail, to the end of installation, the company exceeded my customer service standards. Terry Hoyle came to our home and gave us an estimate, he re-worked it for us as my ideas changed, and he updated the estimates quickly. He filled out our HOA paperwork and was very easy to communicate with. The project manager, Ben, was also very personable and kept me informed about our install date and made sure the build was done with all of our preferences in mind. We were beyond satisfied with the process and overall experience with this company, and their price was very competitive with the company in our neighborhood that has been used very often, but they are generally able to install the fence quicker than the other company without sacrificing workmanship. I would not hesitate to recommend them to anyone!

Drew and his team did an amazing job on our fence. They work clean and efficient! Highly recommend.

From the first call to the finished fence, Top Rail Fence made the whole process easy and stress-free. Their team was professional, friendly, and punctual. Out of multiple quotes I got, theirs was the most reasonable, yet the quality blew me away. On installation day, they worked efficiently and went the extra mile by cleaning every single rail from both sides! Attention to detail like that is rare. I couldn’t be happier and highly recommend Top Rail Fence to anyone who wants top-quality work done right.

I highly recommend Top Rail. My fence is perfect. Ben was wonderful to work with and he made sure it was exactly what I wanted. The the crew led by Kevin did a fantastic job.

Ben and his team did a great job. They really cared about the quality of the job and making sure I was satisfied. When they were done they cleaned up the area and even washed down the vinyl fence! Very happy with the new fence.

Really enjoyed working with Ben at Top Rail. Took a while for my HOA to approve my fence, but Ben was so patient, calling me to ask if there was anything he could do.. then came the install geez I hadn’t seen a crew work so well and work so efficiently before. Got the fence in , in one day very pleased with the outcome. And couldn’t say more about the fantastic customer service from Top Rail.

Just want to thank Drew and the team for their quick response and top-notch work!! During our pool installation, we needed some last-minute updates to our fence to meet code and pass inspection. Drew was very responsive and professional! He had our fence ready for the inspection the next day!! Thanks so much!! I would highly recommend the team at Top Rail Fence!!

Great company to work with very friendly and prompt. Kenny was great helped us get HOA approved. Owner Drew was provided great customer support and answered all of our questions promptly. Thank you top rail we love our fence! Chris & Heather

Absolutely top notch. Showed up on time, knocked it out fast, and the craftsmanship is dialed in. Straight lines, solid build, zero headaches. Hard to find crews like this—would hire again without hesitation.

Terry was prompt with an estimate. Just under two weeks later Ben and his crew had this 200+ft addition completed in about 4 hours.

Sales and installation were fantastic. From the time that I approved and submitted my deposit, our fence was completed within a week. Beautiful Black aluminum fencing! Highly recommended!

Excellent customer service. This is an amazing company

Top Rail Fence took care of me when no other fence company would help. My fence was damaged when an out of control vehicle hit it. The fence was no longer being sold and it took many hours to locate the original product. Drew answered every call, every question and jumped through hoops to get my replacement fence ordered and installed. An A+ company and I am forever grateful!

Drew at Top Rail Fence did an awesome job. He was very helpful in advising me on what type of fence I needed for a pool and was always easy to get ahold of. He worked with our pool company and landscaper to try to expedite things as quickly as possible. He gave me many options that worked with our budget as well. We are using them for another project next month. Highly recommend!

Top Rail Fencing was fantastic to work with! The entire process was incredibly quick from start to finish, which we really appreciated. The team was efficient while still paying close attention to detail, and the crew was very friendly and professional. Drew was excellent throughout the process, and the gentleman who came out to take the measurements was super friendly and really listened to exactly what we wanted. We’re so happy with the final result and would absolutely recommend Top Rail Fencing!

Drew just completed our second fence! Our realtor recommended him for our son and he did an amazing job. He showed up on time and finished when he said he would. It was such a great experience we used him again last week for our daughter. The experience was even better! I can’t recommend Drew and his crew enough. It’s rare these days for a contractor to show up and do exactly what they promised but these guys are the best.