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Customer Reviews

Local reviews of Top Rail Fence, sourced from Google

Google
4.9 (3723 reviews)

Beautiful Fence. Very happy with their attention to detail and terrific customer care. Great job to all of you.

Could not say enough about this company! Amazing communication, pricing, and did our fence in a few hours! Would definitely recommend.

Chad and his crew were incredibly responsive, knowledgeable and confident in their ability to deliver exactly what we were looking for — and they absolutely came through in every way. Great listeners and advisors. Going to absolutely use them for other projects as they arise.

Exceptional service from start to finish! We had a wonderful experience with Top Rail Fence Richmond! Bob, Nathan, and Nahin were absolutely exceptional throughout the entire process of installing our wood privacy fence. Their communication was top-notch, they kept to the agreed timeline, and the finished fence looks fantastic! Their professionalism, attention to detail, and commitment to customer satisfaction truly stood out. If you’re in the market for a fence, look no further! I highly recommend Top Rail Fence Richmond. Outstanding service from a great team!

Matthew and the team at Top Rail did an outstanding job on this project. They were very easy to communicate with, fair on pricing and did an excellent job. They exceeded all expectations on the project. I will be using them for future projects.

Dave and Top Rail are super. He took the time to educate me on the the various woods used to make privacy fence pickets and the products the company uses. They do not use inferior materials. It was interesting to learn about the ground contact treated posts that limit moisture getting into the wood and reducing rot making for a stronger and longer lasting fence. He provided a free upgrade and a veteran discount. Dave is a true professional and I will recommend him to anyone needing a new fence. The company name says it all, Top Rail.

Professional, on time, kind, and quick

Fence is great and very sturdy with 6x6 post for the 10' gate. All of the gates have a welded steel frame and stainless steel wood screws were used throughout. Very happy with our secured back yard!

Outstanding Work by Top Rail – Highly Recommended! We had an excellent experience with Top Rail and couldn’t be happier with the quality of their work. From start to finish, the team did a fantastic job installing our fence and gate, demonstrating great craftsmanship, attention to detail, and professionalism throughout the entire process. A huge thank-you to Woody, Juan, Edgar, and their respective teams for their hard work, dedication, and commitment to delivering such a high-quality result. Everyone was courteous, hardworking, and clearly took pride in their work. It’s refreshing to work with a company that genuinely cares about customer satisfaction and takes pride in the quality of its craftsmanship. I highly recommend Top Rail to anyone looking for professional fence and gate installation. Thank you again to the entire team for a job exceptionally well done!

I have hired many companies to do work for me, but top rail fence was one of the best. I knew nothing about fences, but they were so thorough in explaining everything to me . Their work was exceptional and And they knew exactly what to do not only are they an exceptional company, but their prices are Very reasonable. I would highly recommend them for any job.

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