North Georgia

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Customer Reviews

Local reviews of Top Rail Fence, sourced from Google

Google
4.9 (51 reviews)

I couldn’t be happier with the new privacy fence and the entire experience from beginning to end The three man crew arrived promptly at 8:30 AM to replace my 20-year-old, 6 foot privacy fence – about 190 linear feet in a very small backyard. By 3:30 PM they were completely finished. I was amazed at how efficiently they worked. They quickly removed the old fence panels and post and carried everything out for disposal, then they immediately got to work digging the new post holes, setting the post, installing the horizontal 2 x 4s, and putting up the new pickets. What impressed me the most was their work ethic and teamwork. These three guys worked. No one was sitting around, waiting on someone else, or wasting time. Everyone seemed to know exactly what needed to be done next When the old friends came down, we discovered quite a mess in my neighbor’s yard on the other side that they had to work around. It didn’t phase them. They moved what needed to be moved and kept right on working. They were neat, clean, respectful of my property, and everything around them, and left everything looking great. It was genuinely refreshing to see that kind of work ethic and respect. I was so impressed that I made sure each one of them got a cold bottle of water and a tip before they left – they earned it! I also wanted to recognize Travis, our sales representative. He was just as dependable – showed up when promised, called, followed up, and kept me informed. I never had to wonder what was going on or chase him down for another Answer. I’m retired and admittedly pretty old school when it comes to customer service and work ethic. I expect people to show up when they say they will, work hard, respect my property, and do what they promised. This company and this crew passed the test with flying colors I would absolutely use them again and would feel completely comfortable recommending them to family, friends, and neighbors. Five stars from me!

Great job! I do recommend this company

Great job Good price

Travis and his team did a fantastic job replacing our old playground fence!  From start to finish, they were thorough, mindful of safety, and patient (when we were trying to coordinate other dynamics of the project on our end, like grading and new mulch). Travis was quick to respond to all communications and helped troubleshoot creative solutions for tricky areas. They went above and beyond - backfilling old fence post holes and pressure washing when complete to ensure a nice clean presentation.  We gladly recommend them for any of your fencing needs!

Travis and his team are outstanding! Definitely a Fivestar company. Travis communicated with me the whole time concerning my fencing and the workmanship was great!

Travis and his team do exceptional work. They show up on time, provide excellent communication, and deliver. If you need a fence done, from one contractor to another, don’t overthink it, just call Travis at Top Rail Fence

Travis knew what he was talking about and was able to turn my idea into reality. Proposal was prompt answered all the questions the whole process was very smooth. Project started and finished on time and was better than I thought it would be. I am very pleased with the results.

Highly recommend Travis. Fair and honest pricing, scheduling and follow through.

So grateful for our beautiful fence and the installation in lightning speed. The backyard is now secure for grand children and pets!!

We are very pleased with our new fence. Professionally installed on a timely basis. Travis and team were great to work with.

⭐⭐⭐⭐⭐ We had an outstanding experience with Top Rail Fence North Georgia and could not recommend them more highly. From start to finish, Travis, the owner, was exceptional. His communication was consistently professional, friendly, responsive, and incredibly thorough. What impressed us most was his attention to detail and how much he genuinely cared about making sure everything was exactly the way we wanted it. He repeatedly checked in to make absolutely certain the finished product met—and exceeded—our expectations. He truly excelled in every aspect of customer service. Manuel, the foreman, was equally amazing. He and the entire crew were professional, efficient, hardworking, and completed the job in a very timely manner. The quality of their work was excellent, and they were respectful of our property throughout the entire process. When the job was finished, they also did a fantastic job cleaning everything up. It is rare to find a company that combines excellent workmanship with this level of communication, professionalism, and genuine commitment to customer satisfaction. Top Rail Fence North Georgia absolutely deserves five stars. We would confidently recommend Travis, Manuel, and their entire team to anyone looking for a fencing company that truly takes pride in its work.

Excellent attitude towards change

Our fences got messed up, so we needed a quick fix. They squeezed me into their schedule and put up a new fence for us in about a week. They're pros! Travis explained and suggested the best way to install the fence for our sloped yard. His crew is super professional, works great, and respects your property. They clean up after they're done, and it only takes them a couple of hours to install a new fence for us. I totally recommend them.

Travis did a great job, helped us choose the right fence and material. Very honest and friendly.

We just had our new fence installed by Top Rail Fence, and the entire experience was fantastic. Working with Travis was incredibly easy, he was highly responsive and answered all of my questions. I would highly recommend them!

Great experience with Top Rail Fence. The team was responsive, knowledgeable, and easy to work with. They took the time to answer my questions and made the whole process simple. Would definitely recommend. Thanks guys!

I had a great experience using this company to replace my fence. They are very thorough with communication, and answering any and all questions, on time, and complete the job efficiently. I highly recommend! My fence looks great!

Travis, the owner of Top Rail fencing, was a pleasure to deal with. He came out to the house, sat down and met with us and went over all of our questions/concerns. On the day of the job beginning. he showed up with his crew. They did such a professional job; they first took the old fence down and put the new fence up and went back and checked everything. I would recommend this company to anyone that would like personal and professional care!

Travis and his team were amazing and professional. My yard was a very unique situation. Travis and Manuel and the team were great to talk to and open to all suggestions and or possibilities to resolve our issues. My husband and I couldn't be more thankful to Top Rail Fence. We went with a shadow box effect of double planked cedar. The natural cedar smell is amazing. Our backyard looks fabulous and I know we will enjoy it for years to come. We would recommend them to anyone.

Working with Travis and all the employees associated with Top Rail Fence was great. If I could give them a rating higher than 5 stars, I would. They removed an old rotting fence, cleared out the overgrown brush, shrubs, and trees that needed to be removed to install the new fence, and completed the new fence all in one day. If you are looking to have a new fence installed, I highly recommend Top Rail.

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